Refund Policy

At Lukx Store, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you may return the item(s) within 20 days of delivery.

To be eligible for a return, items must be unused, unwashed, and in their original condition and packaging. Please ensure that all tags are intact. Any product that shows signs of use or has been washed will not be accepted for return or refund.

If your parcel arrives damaged, please notify us within 48 hours of receiving it and attach clear images of the damaged item and packaging. This helps us process your request faster and improve our shipping standards.

Once your return is approved, we’ll initiate a refund to your original payment method. Return shipping costs may apply unless the item was damaged or incorrect. For further assistance, feel free to contact us at info@lukxstore.com. We're here to help!